Digital transformation: Your 6 key teams in 2022
Jan 6, 2022
Digital transformation is as much about people as technology. As you focus your digital initiatives in the coming year, consider how these pivotal groups of people can support your progress:
- Chief Digital Officer/Digital office
- Line-of-business operations champion
- IT service delivery
- Front-end customer engagement team
- Contact center
- Compliance and audit
Read the full story at The Enterprises Project
