Episode 049 — Back to Basics
May 13, 2021
Sometimes, in an effort to do things right, and get back to the right things, you need to peel away the complexity that plagues many transformation programs. Or, simply said, you need to get back to basics.
Written by Michael Martino
Digital Transformation and Strategy Executive | GovTech Leader | Contact Centre Delivery Transforming businesses by day. Host of The Michael Martino Show.