The rise of the business technologist
As the pressure to deliver seamless digital experiences for customers and employees grows, so does the demand on IT departments. The volume of digital initiatives doubled during the pandemic, making it even more difficult for already stretched teams to keep up with the needs of the business. IT teams also found themselves pulled away from innovation projects more regularly during the crisis, to provide critical support needed to ensure “business as usual.” In 2022, business technologists will relieve some of this pressure by working alongside IT teams to accelerate innovation. Gartner found that those organisations that successfully enable business technologists are 2.6x more likely to accelerate digital business outcomes. However, to do so, they will need the right tools at their disposal.
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